Privacy Policy
Effective Date: 2026-05-01
Introduction
losfondos.com is committed to protecting your privacy and processing personal data responsibly. This Privacy Policy explains how we collect, use, store, and share personal data when you use our website and services. We comply with the revised Swiss Federal Act on Data Protection (revDSG) and, where applicable, the EU General Data Protection Regulation (GDPR).
By using losfondos.com, you agree to the practices described in this Privacy Policy.
1. Data We Collect
When you use our services, we process the following categories of data:
- Personal Data: Name, email address, phone number, and billing or delivery address provided during registration or ordering.
- Payment Data: Information necessary for payment processing (e.g. payment status). Payment details such as credit card data are processed exclusively by certified third‑party providers. losfondos.com does not have access to full payment details.
- QR Code Content: Text, information, and messages voluntarily provided for QR code creation or for communication between finder and owner.
- Technical Data: Automatically collected data such as IP address, browser type, device information, date and time of access, and cookies.
2. Use of Your Data
Personal data is processed for the following purposes:
- Creating, generating, and providing digital and physical QR codes
- Processing and fulfilling orders, including shipping and payments
- Enabling communication between item owners and finders
- Analyzing and improving our website and services
- Complying with legal obligations and responding to lawful requests
3. Data Sharing
Personal data may be disclosed only in the following cases:
- Service Providers: Third parties supporting payment processing, shipping, hosting, or support
- Legal Requirements: Where required by Swiss law or lawful authority requests
- Consent: Where you have explicitly agreed to data sharing
We do not sell or rent personal data to third parties.
4. Data Retention
Personal data is retained only for as long as necessary for the stated purposes or as required by law. QR code content may be stored to ensure functionality and can be deleted or anonymized upon justified request.
5. Your Rights
Under applicable data protection law, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request deletion of personal data, where legally permissible
- Object to certain processing activities
- Request data portability, where technically feasible
Requests can be submitted via the contact form on our website.
6. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. However, no method of transmission or storage can guarantee absolute security.
7. International Users
While losfondos.com complies with Swiss data protection laws, users are responsible for ensuring that their use of the services complies with the laws applicable in their respective jurisdictions.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to ensure website functionality, analyze usage, and improve user experience. Cookie preferences can be managed via your browser settings.
9. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. The current version is published on our website. We recommend reviewing it periodically.
10. Contact Us
For questions or concerns regarding this Privacy Policy or the processing of personal data, please contact us via the contact form on losfondos.com