Data Privacy

Effective Date: January 1, 2025

Introduction
At losfondos.com, we take your privacy seriously. This Data Privacy Policy explains how we collect, use, store, and protect your data when you use our services. We are committed to complying with all applicable Swiss data protection laws and regulations, ensuring your personal data is handled securely and transparently.

1. Data Controller

losfondos.com operates as the data controller for personal data collected through our website and services.

2. Data We Collect

We collect the following types of data:

  • Personal Data: Name, email address, shipping address, and contact information provided during account registration or order processing.
  • Payment Data: Payment details required to process transactions securely through third-party payment processors.
  • QR Code Data: Information you input for the creation of your QR Codes.
  • Technical Data: Information automatically collected through cookies and similar technologies, such as IP address, browser type, and usage statistics.

3. Purpose of Data Collection

Your data is collected and used for the following purposes:

  • To process and fulfill orders for physical and digital QR Codes.
  • To enable communication between owners and finders of lost items via QR Codes.
  • To comply with legal obligations and regulatory requirements.
  • To enhance and personalize your experience on our website.
  • To analyze service usage and improve our offerings.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Contractual Necessity: Data required to provide our services and fulfill your orders.
  • Consent: Data provided voluntarily for specific purposes, such as creating QR Codes.
  • Legal Obligations: Compliance with applicable Swiss laws.
  • Legitimate Interests: Ensuring the proper functioning and security of our website and services.

5. Data Security Measures

We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive data during transmission (e.g., SSL/TLS).
  • Regular monitoring and updates to our systems to prevent vulnerabilities.
  • Restricted access to personal data to authorized personnel only.

Despite our best efforts, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection against data breaches.

6. Data Sharing and Transfers

We do not sell or rent your data. Your data may be shared in the following scenarios:

  • Third-Party Service Providers: For payment processing, shipping, or other operational needs.
  • Legal Compliance: When required by law or in response to valid requests from authorities.
  • International Transfers: If data is transferred outside of Switzerland, we ensure it is protected by appropriate safeguards as required by applicable law.

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by Swiss law. Users can request data deletion by contacting us, subject to legal retention obligations.

8. Your Rights

Under Swiss data protection laws, you have the right to:

  • Access: Obtain a copy of your personal data and information about its processing.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your data, where applicable.
  • Restriction: Limit the processing of your data in certain circumstances.
  • Data Portability: Request transfer of your data to another service provider in a structured format.
  • Objection: Object to data processing based on legitimate interests.

To exercise these rights, contact us at via contact form.

9. Responsibilities of Users

Users of losfondos.com are responsible for ensuring compliance with applicable laws and regulations in their own country when using our services.

10. Cookies and Tracking

We use cookies to improve your experience on our website. You can manage your cookie preferences through your browser settings.

11. Changes to this Policy

We may update this Data Privacy Policy to reflect changes in our services or legal obligations. Any updates will be posted on this page, and users are encouraged to review the policy regularly.

12. Contact Information

For questions, concerns, or requests related to this policy, please contact us via contact form.